Returns, Cancellation & Exchange policy

 We try our best to provide you with the products that you would love. Therefore please order what you are sure of as there shall be no Cancellations once the order is placed.  If there is any issue, do not hesitate to leave a message and we will get in touch. Your patience and understanding in such matters are always appreciated.

We would consider providing a refund, provided you fulfil certain criteria:

• If the product is damaged or a wrong product is delivered, we would need you to send us videos and pictures. You can mail it to us at glownatureal@gmail.com or @glownatureal on Instagram.
• We will either resend, refund or exchange the products for you as per your choice.
• Resending time is minimum 1 week from the day of complaint. Refund generation time is 4 days.
• Used products will not be accepted.

Privacy Policy:

• Using our pictures or videos without our permission will lead to strict legal actions.
• Copying our products or descriptions will be liable for legal action. 

Terms and Conditions: 

• Order once placed cannot be changed. 
• Although our products are chemical free, we still recommend you to do a patch test if you have sensitive skin or not sure of your allergens. If you feel itchiness or redness after application, please rinse the product immediately and inform us
• Please keep the products away from direct sunlight
• Colours of the product may be a shade lighter or darker due to the lighting.
• For any exchange or refund, pictures are compulsory within 3 days of product delivery.